Quick Fact Check: Fake Message On Paytm KYC Suspension Resurfaces
The viral message is not the official communication from Paytm. Please be aware of such fake callers/messages. The viral message warning users to call a number and reactivate the KYC is fake.
- By: Urvashi Kapoor
- Published: Sep 16, 2020 at 05:01 PM
- Updated: Sep 17, 2020 at 07:50 PM
New Delhi (Vishvas News): A message has resurfaced on social media. The SMS warns the users that their KYC has been suspended and in order to reactivate it the users will have to call a number, otherwise, their account will be blocked within 24 hours.
Vishvas News investigated and found that the viral message to be fake. It is a phishing scam.
Claim
The viral SMS reads: “Dear (paytm) customer your paytm KYC has been suspended PAY-TM office PH 7679046492 A/C will block within 24hr Thank you.”
Vishvas News also received this message on its Whatsapp Chatbot to fact check.
Investigation
During the investigation, Vishvas News found multiple tweets by Paytm users where they’ve asked Paytm whether the SMS they’ve received is authentic.
Paytm replied to the tweet: Hi, this is not an official communication from Paytm. Please be aware of such fake callers/messages. Moreover, thanks for highlighting this to us, we’ll take appropriate action against it. Hi, this is not an official communication from Paytm. Please be aware of such fake callers/messages. Moreover, thanks for highlighting this to us, we’ll take an appropriate action against it.
We also found a tweet by the Paytm founder Vijay Shekhar who warned the Paytm users regarding such fake messages.
The complete fact check can be read here.
Vishvas News contacted Paytm Customer, an official named Ayush stated that: “Paytm does not send any such SMS or asks you to download any App for KYC. KYC cannot be conducted by downloading any other App. This fake message is circulating online, we request not to fall prey to any such fake message.”
We also called the number given in the viral message and found that the person is a scammer.
Conclusion: The viral message is not the official communication from Paytm. Please be aware of such fake callers/messages. The viral message warning users to call a number and reactivate the KYC is fake.
- Claim Review : Paytm KYC suspended and account will be blocked within 24 hours
- Claimed By : Scammer
- Fact Check : False
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